MONITOR BLINKING ON AND OFF
I went to “HP Live Chat” about two weeks ago. Picking up the chat with few modifications….
Tony: I understand the monitor blinks off and on. It is not possible to view the display in the screen properly. Am I right?
BB: Yes
Tony: BB, if you have a different monitor try to connect it to this computer and check whether it works fine. This will help us to isolate this issue.
BB: No other monitor. I wish.
Tony: Okay, may I know when did this issue first occur?
BB: About a month ago. The other day the monitor went completely blank. It came on the net morning which was yesterday. Blinking on and off.
BB: I notice this problem ha been addressed in chat rooms and no one seems to have an answer to the problem.
BB: What has been your experience with addressing this problem?
Tony: Let us try with monitor self test. Please unplug the VGA cable connected to the monitor and check for the message “No input signal” or monitor going to sleep mode. Then check whether the display in the monitor screen is fine.
BB: Not in the mood for trying this or that at this time. From your experience, is the problem a monitor or computer one? I am prepared to buy one or the other at this time but not both.
Tony: I understand your concern. The monitor self test will help us to identify whether the issue is with the monitor or the video card. If the monitor display blinks on and off while the VGA cable is disconnected then the monitor is gone bad. If the display is fine then the graphics card is gone faulty.
BB: Thanks. Do not mean to be rude. Patience gone at this point. I’ll do the troubleshooting in the morning. Thanks.
Tony: You are welcome. I will also provide you a document which will help to isolate this issue.
BB: Thanks again. G’night.
My new monitor came last week and no blinking on and off to date. Problem solved.
As always,
BB
Tony: I understand the monitor blinks off and on. It is not possible to view the display in the screen properly. Am I right?
BB: Yes
Tony: BB, if you have a different monitor try to connect it to this computer and check whether it works fine. This will help us to isolate this issue.
BB: No other monitor. I wish.
Tony: Okay, may I know when did this issue first occur?
BB: About a month ago. The other day the monitor went completely blank. It came on the net morning which was yesterday. Blinking on and off.
BB: I notice this problem ha been addressed in chat rooms and no one seems to have an answer to the problem.
BB: What has been your experience with addressing this problem?
Tony: Let us try with monitor self test. Please unplug the VGA cable connected to the monitor and check for the message “No input signal” or monitor going to sleep mode. Then check whether the display in the monitor screen is fine.
BB: Not in the mood for trying this or that at this time. From your experience, is the problem a monitor or computer one? I am prepared to buy one or the other at this time but not both.
Tony: I understand your concern. The monitor self test will help us to identify whether the issue is with the monitor or the video card. If the monitor display blinks on and off while the VGA cable is disconnected then the monitor is gone bad. If the display is fine then the graphics card is gone faulty.
BB: Thanks. Do not mean to be rude. Patience gone at this point. I’ll do the troubleshooting in the morning. Thanks.
Tony: You are welcome. I will also provide you a document which will help to isolate this issue.
BB: Thanks again. G’night.
My new monitor came last week and no blinking on and off to date. Problem solved.
As always,
BB
posted by BB at 9:37 AM
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