Cell Phone Provider tries hand at fleecing
It was about a month ago I read a moving diary from a mother whose son worked for the state and was going through a devoice. He had $400.00 taken out of his pay-check by his cell phone provider. I did not keep up with the diary.
Long story short, it has been my experience with the one cell phone I had that the provider plays games with you. When your contract is up, they play dumb when you tell them you want to discontinue the service. Knowing you pay $42.00 a month for the service IN ADVANCE, they take that advance payment and considers it a payment due on your bill and in time, they refer you to a collection agency. You tell them you notified the provider to discontinue services and they say you did not.
During this time, you receive in the mail a bill for almost $400.00 with the gracious offer if you pay 80% of the bill, your debt to them would be considered paid in full. You send them a letter:
Dear Sir,
Before I take this case to court, you could make it easier on both of us by furnishing me copies of my signed or verbal contract with Sxxxxx Cell Phone justifying the bill in question.
As always,
BB
P.S. BTW, I understand my health insurance company will automatically and with regularity send me blood strips for testing my sugar and charge my credit card whether I need the supply or not. I would imagine if I told them I do not need the strips for that particular month, I would have to start the process over from the beginning involving a fax from my doctor etc. If I don’t get this treatment for any of my medicines ordered through my insurance company, why only for the blood strips? Lord, I tell ya. If it’s not my sheep, it’s my cow!
Long story short, it has been my experience with the one cell phone I had that the provider plays games with you. When your contract is up, they play dumb when you tell them you want to discontinue the service. Knowing you pay $42.00 a month for the service IN ADVANCE, they take that advance payment and considers it a payment due on your bill and in time, they refer you to a collection agency. You tell them you notified the provider to discontinue services and they say you did not.
During this time, you receive in the mail a bill for almost $400.00 with the gracious offer if you pay 80% of the bill, your debt to them would be considered paid in full. You send them a letter:
Dear Sir,
Before I take this case to court, you could make it easier on both of us by furnishing me copies of my signed or verbal contract with Sxxxxx Cell Phone justifying the bill in question.
As always,
BB
P.S. BTW, I understand my health insurance company will automatically and with regularity send me blood strips for testing my sugar and charge my credit card whether I need the supply or not. I would imagine if I told them I do not need the strips for that particular month, I would have to start the process over from the beginning involving a fax from my doctor etc. If I don’t get this treatment for any of my medicines ordered through my insurance company, why only for the blood strips? Lord, I tell ya. If it’s not my sheep, it’s my cow!
posted by BB at 10:56 PM
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